Privacy Policy

At Boxy Ltd. (“Boxy,” “we,” or “our”), your privacy is important to us. This Privacy Policy explains how we handle your personal information in compliance with applicable laws.

1. Information We Collect

• Personal Information: Email, password, and optional details when you create an account. You may also link a social media account or add third-party contact information to your Boxy contact list.
• Banking Information: We use third-party providers to process payments. Your banking details are handled securely by these providers and not stored by Boxy.
• Delivery Information: Names, addresses, and delivery instructions are disclosed only as needed to fulfill orders.
• Non-Personal Information: Includes browser type, device information, and technical data related to your use of our site.
  
  

2. Your Boxy Account

• Your account is private by default and can only be made public at your discretion.
• You control how much information you choose to share.
• Your user ID and password are required to access your account.
  
  

3. How We Use Your Information

We use your personal information to:

• Provide and improve our services.
• Communicate important updates about features, events, or competitions.
• Conduct marketing and promotional activities.
• Facilitate rewards and benefits from our partners.
• You can unsubscribe from our marketing communications at any time.
  
  

Disclosure: We don’t sell or rent your information. We only share it:

• When required by law.
• With delivery providers for the sole purpose of delivering packages.
• With benefits partners to enable rewards.
  
  

4. Third-Party Providers

• Delivery Services: Third-party couriers have access to package labels and contact details for efficient delivery.
• Payment Processing: Banking information is securely handled by third-party providers.
• Benefits Partners: We may share your membership or account details to facilitate partner rewards.
  
  

5. Data Security

We adopt robust security measures to protect your personal and order information. While we strive to keep your data safe, we will promptly notify you if there is a security breach.

• Data Retention: Your information is retained as long as your account is active or as required for legal purposes.
• Deleted Accounts: Some data may be kept for records even after account deletion.
  
  

6. Web Browser Cookies

• We use cookies to enhance your experience. You can modify your browser settings to block cookies, but some features may not work correctly.
• Non-Personal Data: We may collect non-personal information about your browser and device to improve our site.
  
  

7. Links to Third-Party Websites

Our website may contain links to external sites. Boxy is not responsible for the privacy practices, content, or security of these third-party websites.

8. Your Rights and Choices

• Access and Correction: You can request access or updates to your personal information by contacting our Privacy Officer.
• Complaints: If you have concerns about our data practices, please submit a written complaint to our Privacy Officer. We aim to address all complaints within 30 days.
  
  

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email, and we encourage you to review the policy periodically.