At Boxy Ltd. (“Boxy,” “we,” or “our”), we value your privacy and ensure that you control how Boxy uses your information. This Privacy Policy explains how Boxy handles your personal information in accordance with applicable laws.

Collection
Boxy collects the information necessary to provide our services to you, and you decide how much information you provide. Information is only shared with others as described in this Privacy Policy and our Privacy Collection Statement.

Your Boxy Account
When you create a Boxy account, the privacy setting is defaulted to private. Your information will only become public if you change the setting to public. Your account can only be accessed with your user ID and password.

To create a Boxy account, we require your email address and a password. You may choose to include additional information in your account, which will be kept private to the account holder.

You may choose to link a social media account to your Boxy account.

Boxy Contacts
Once you are a Boxy account holder, you may include third-party information into your personal contact list. All contact lists remain private to you, similar to how your email contact list remains personal to you. Where an account has multiple users, all users attached to the account will have access to the contact list.

Benefits Partners
Boxy has formed partnerships where Boxy customers can access rewards or benefits through our benefits partners. We will collect information voluntarily from you (such as membership numbers) so that we can facilitate any benefits or rewards for you.

Use and Disclosure
Boxy uses your personal information first and foremost to provide our services to you. Other purposes for which we may use personal information include:

(i) To improve customer service;
(ii) To advertise and promote our services to users, including events, new features, and competitions;
(iii) For marketing and promotional activities, including those conducted by our rewards partners.
You can unsubscribe from our newsletters at any time. Boxy does not sell or rent any of your personal identification information to others. We will not disclose your personal information to any third parties, except when required by law or as outlined in this Privacy Policy, or to contact you via text message (SMS) about your delivery. Boxy does not disclose information outside of its service regions, other than to international hosting providers or for delivering a parcel, and only with your consent.

Your Banking Information
We use a third-party provider to process payments, which requires you to provide your banking information directly to them. Boxy does not store any credit card information.

Delivery Addresses
If you link a delivery address to your account, it will only be available to other users if you provide them with your contact details, Boxy ID, or provide them with consent on request.

The following information will be disclosed on the label of a package being sent:

Sender’s name, address, and instructions
Receiver’s name, address, and instructions
Size and user reference
Boxy uses third-party delivery providers to deliver packages, who will have access to the information on the package label, for the sole purpose of delivering the package. Delivery providers may also have access to the phone number of the person receiving the package. If you include a personal message with your package, the message will not be visible on the package label.

Order Details
Details of an order can only be seen by the sender and receiver by logging into an account or through a personalized, encoded URL.

Multiple Account Users
If you attach more than one user to your Boxy account, all users on the account will be able to view each other’s orders.

Benefits Partners
We will disclose certain information to our benefits partners so that you may obtain any benefits available to you. This information varies between our benefits partners but includes details such as account or membership numbers, your name, and your use of Boxy’s services. We will also share aggregate information with our benefits partners to monitor our relationship with them.

Storing Your Information
We will hold your information for as long as you maintain an active account or remain on our mailing list. We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and order information stored via our site. While Boxy takes precautions to secure your data, if there is a security issue, we will alert you promptly.

If an account is deleted, we may still need to retain some information about past orders for our own records.

Non-Personal Identification Information
We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, type of computer, and technical information about your means of connection to our site, such as the operating system and Internet service providers used, and other similar information.

Web Browser Cookies
As with most websites, we may use “cookies” to enhance your experience. Cookies do not cause damage or harm your system and are used to assist your experience on our site. You may choose to alter personal web browser settings to refuse cookies or to provide alerts when cookies are being sent. However, if cookies are blocked, some parts of the site may not function properly.

Third-Party Websites
You may find content on our site that links to third-party websites. If you access linked sites, you do so at your own risk. We do not operate or control these third-party sites, and we are not responsible for their content, operation, privacy practices, accuracy, or security policies.

Access, Correction, and Complaints
It is important that your information is accurate at all times, so we ask that you notify us of any changes that arise. If you would like access to your information, please put your request in writing via our support contact form to:

The Privacy Officer, Boxy Ltd. Support

If you wish to make a complaint about our treatment of your personal information, please put your concerns in writing to The Privacy Officer as above. We will respond to your concern within 30 days.

Changes to This Privacy Policy
Boxy Ltd. reserves the right to update this Privacy Policy at any time. When we do, we will send you an email. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

استمارة التسجيل

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